Dignity Health Outpatient Nurse Navigator in Bakersfield, California


Founded by the Sisters of Mercy, Mercy Hospitals have a history of caring for our community that goes back more than 100 years. We provide a broad range of medical and surgical services including minimally invasive and outpatient options. Our family of services includes the area's only inpatient oncology unit, the Orthopedic, Spine, and Hand Center, Family Birth Center, the Lactation Support Center and retail store, and many others. Mercy Hospital Downtown is a 194-bed facility located in downtown Bakersfield. Mercy Hospital Southwest is a 78-bed facility and the only hospital located in the rapidly growing area west of Highway 99. Mercy Hospital is a member of Dignity Health and is a trusted community partner, serving residents of Bakersfield and Kern County with quality, compassionate care since 1910. Learn more at.


Position Summary:

The Outpatient Navigator is a Registered Nurse responsible for coordinating and managing the care of complex, High Risk for Readmission patients discharged from Mercy Hospitals. This position will require flexibility. The Outpatient Navigator will receive referrals from Disease Management, make home visits, clinically assess patients and navigate the healthcare system for and with the patient/family. This person works with disciplines both in the hospital and the community to prevent unnecessary readmissions. The Outpatient Navigator is proactive and takes initiative. This position reports to the Director of the Community Wellness Program.


Minimum Requirements:

  • CA RN License

  • BLS (AHA required)

  • Three years experience as a clinical nurse in an acute care setting. One year is defined as 2080 hours for eight hour shifts.

  • Case management or home health experience.

  • Must demonstrate ability to apply technical and critical principles, treatment, and evaluation of patients and families.

  • Must demonstrate professional leadership skills that include problem resolution capabilities.

  • Excellent communication skills and positive attitude with the ability to work well with others as part of a team.

  • Must have working knowledge of computers and microsoft office 97 or better. (word, access, excel, and powerpoint).

  • Must speak fluent English and Spanish.


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Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this telephone number.

Job ID 2018-55924

Employment Type Full Time

Department Community Wellness

Hours / Pay Period 80

Facility Mercy Hospital Bakersfield

Shift Day

Location Bakersfield

State/Province CA

Standard Hours 8-5

Work Schedule 8 Hour