Dignity Health Patient Registration Representative in CAMARILLO, California

Overview

Welcome to St. John’s Pleasant Valley Hospital.

At Dignity Health, we believe in the healing power of kindness. Since 1974, we have been leading with our hearts as we serve the people of Camarillo, California. St. John’s Pleasant Valley Hospital is an 82-bed acute care facility with an additional 99-bed extended care unit. We offer a full range of services, including an advanced Wound Healing and Oxygen Therapy, comprehensive Cancer and Oncology Services, nationally-recognized Cardiovascular Services, a Surgical Weight Loss, and a Regional Spine Center.

Our passion for inspiring a stronger, healthier world begins with the way we treat our employees. We believe that giving something forward to our patients, and to each other, can make such a difference. We have been awarded the “Ventura County Family-Friendly Employer,” and experience very low turnover rates. We are located near the foothills of Camarillo, affording residents easy access to everything the Strawberry Coast has to offer, from limitless outdoor recreation to wine country to all the culture and entertainment Los Angeles has to offer just a short drive south. We invite you to join us in delivering humankindness to a wonderful community, and together we can change lives.

Responsibilities

In keeping with the Dignity Health core values, pre-registers and registers patients presenting at the hospital for inpatient and outpatient services. Conducts patient/guarantor interviews, explains hospital policies, patient financial responsibilities and patient's bill of rights. Facilitates the patient admission flow, including activities such as: patient identification, identification of accurate demographic and insurance information, and collection of required signatures and documents. Provides information and answers questions about the Dignity Health Payment Assistance program. Collects co-payments, and other patient liabilities. Enters the financial and admissions data into the hospital information computer systems.

Minimum Requirements:

  • High School diploma, GED or equivalent.

  • Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles.

  • Applicable education and/or training can be used to balance a lack of experience.

Preferred Qualifications:

  • 2 years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles preferred.

Special Skills:

  • Thorough understanding of insurance policies and procedures.

  • Working knowledge of medical terminology.

  • Able to perform basic mathematics for payment calculation.

  • Experience in requesting and processing financial payments.

  • Intermediate to advanced computer skills.

  • Knowledge of charity care programs as well as the various government and non-government programs preferred.

This position is represented by SEIU / UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.

Qualifications

Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles. 2 years preferred. Applicable education and/or training can be used to balance a lack of experience Thorough understanding of insurance policies and procedures. Working knowledge of medical terminology. ?Able to perform basic mathematics for payment calculation. Experience in requesting and processing financial payments. Intermediate to advanced computer skills. Knowledge of charity care programs as well as the various government and non-government programs preferred. Bi-lingual in Spanish/English preferred, but not required.

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Equal Opportunity

Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this telephone number.

Job ID 2018-56677

Employment Type Seasonal/Casual/OnCall/Supplemental

Department Patient Registration

Hours / Pay Period .01

Facility St Johns Pleasant Valley Hospital

Shift Varied

Location CAMARILLO

State/Province CA

Standard Hours this position works at least every other weekend and some holidays

Work Schedule 8 Hour