Dignity Health Access Care Rep in NORTHRIDGE, California

Overview

Founded in 1955, Dignity Health – Northridge Hospital Medical Center is a 394-bed, acute care, nonprofit community hospital located in Northridge, California. The hospital offers a full complement of award winning services, including the Leavey Cancer Center, a cardiovascular center, stroke center, the Center for Assault Treatment Services, a pediatric medical center, and the only pediatric trauma center in the San Fernando Valley. As a leading provider of compassionate, high-quality and affordable patient-centered care, we share a rich legacy with Dignity Health, one of the nation’s five largest health care systems. We are part of a 21-state network of nearly 9,000 physicians, 62,000 employees and more than 400 care centers. Visitfor more information.

Responsibilities

ACCESS CARE REP– OUTPATIENT REGISTRATION

Northridge Hospital Medical Center

The Access Care Rep pre-registers and registers patients presenting at the hospital for inpatient and outpatient services. Conducts patient/guarantor interviews, explains hospital policies, patient financial responsibilities and patient's bill of rights. Facilitates the patient admission flow, including activities such as: patient identification, identification of accurate demographic and insurance information, and collection of required signatures and documents. Responsible for the verification and authorization of insurance benefits on all inpatient and outpatient accounts through electronic verification system or through contact with third party payors, in order to obtain accurate and prompt reimbursement. Checks eligibility, benefits, authorization requirements, PCP approval requirements, and billing requirements, as appropriate. Submits notice of admission to payors, as needed. Provides information and answers questions about the Dignity Health's Payment Assistance program. Collects co-payments, and other patient liabilities. Enters the financial and admissions data into the hospital information computer systems.

Qualifications

Requirements:

  • School graduate or equivalent required.

  • Previous hospital registration experience required.

  • Min 35 WPM typing accurately.

  • Knowledge of basic medical terminology.

  • Knowledge of third party payers.

  • Excellent interpersonal and communication skills.

  • Ability to read, write and understand the English language Bilingual preferred.

  • Computer literacy required.

  • Basic knowledge of hospital computer systems, including PC Windows environment, optical imaging software, electronic mail, printers, scanners and other office computer hardware required.

  • Must maintain current Fire Safety cards.

  • This position is represented by SEIU-UHW and covered by the terms and conditions of the collective bargaining agreement.

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Equal Opportunity

Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this telephone number.

Job ID 2018-54630

Employment Type Full Time

Department ED Patient Registration

Hours / Pay Period 80

Facility Northridge Hospital Medical Center

Shift Varied

Location NORTHRIDGE

State/Province CA

Standard Hours 3P, 7P, and weekends

Work Schedule 8 Hour