Dignity Health Case Management Data Production Supervisor in OXNARD, California


Welcome to St. John’s Regional Medical Center.

At Dignity Health, we believe in the healing power of kindness. Since 1912, we have been giving something forward to the people of Oxnard, California. St. John's Regional Medical Center is a 266-bed facility employing more than 1,200 caring professionals and a medical staff of more than 600 active physicians. We offer a 23-bed acute rehabilitation center, and provide a wide array of programs and services that include oncology, cardiovascular, maternity care, orthopedic, weight loss surgery, spinal disease treatment, community outreach and more.

Our passion for inspiring a stronger, healthier world compels us to lead with our hearts as we serve the community of Oxnard. One of the most beautiful areas in the country, Oxnard is nestled between Los Angeles and Santa Barbara, and offers residents spectacular beaches, clean air and open spaces, as well as easy access to California wine country. We invite you to join us in delivering humankindness, one person at time.


Position Title: Supervisor of Care Coordination RN

Position Summary:

Under the guidance of the Department Manager or Director is responsible for the daily supervision of departmental staff, to ensure the efficient and compliant execution of case management functions. Duties may include, but are not limited to, scheduling or staffing adjustments, audits, performance improvement projects, staff coaching/feedback, or assuming a caseload based on departmental needs.

  • Supervises the department in an efficient manner to ensure timely and compliant care coordination, discharge planning, utilization review and social work interventions resulting in quality patient care.

  • Directly oversees and adjusts, when necessary, staff scheduling to ensure appropriate personnel resources for departmental operations.

  • Provides timely support, coaching, counseling or corrective intervention within scope of authority as indicated, maintaining documentation and engaging Human Resources and the department Manager/ Director when appropriate.

  • Considers the population served by the medical center and area clinical integration programs and leads efforts to optimize care coordination across the care continuum. This coordination ensures a plan of care for patients in all stages of health.


  • Knowledge of the methods and processes needed to determine and provide resources needed to achieve business results and ability to identify plan and mobilize resources required to fulfill operational objectives and plans.

  • Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities.

  • Knowledge of the factors contributing to quality patient care, and the ability to influence these factors in a positive way.

  • Knowledge of the medical, social, economic, and other services provided by other departments or facilities, and the ability to integrate these multidisciplinary treatments for optimal patient care.

  • Knowledge of various managed care service principles and techniques; ability to deliver and ensure cost effective and efficient operations in a managed care system.

Education and Experience:

  • Experience: Minimum of three (3) years experience in Care Coordination or Case Management.

  • Education: Bachelor's degree in nursing or experience equivalent required.

  • Licensure: Current Registered Nurse (RN) license required. CM certification preferred.

  • Special Skills: None specified.

  • Training: None specified.


Minimum of five (5) years of increasingly responsible data systems experience, and operations while reporting to management level position. Case Management related experience preferably in a hospital environment preferred. Experience with medical/surgical acute care settings is desirable. Excellent oral and written communication skills in English. Effective teaching skills. Ability to establish and maintain excellent working relationships throughout a fast-paced healthcare environment. IS Experience required. Demonstrated competence with PC's including Microsoft Office Suite. Ability to independently evaluate outcome concerns and adjust process steps to address data management improvements identified. Preferred experience in Case Management providing a high level of professional excellence, information system planning, direction, operational support and data integrity. Develop, monitor and report key system operational performance indicators related to IS operations in hospital case management applications, integration and accountabilities for an efficient interface with Care Management and Revenue Cycle Management for both hospitals. Provide routine systems audits related to all operational requirements, customer satisfaction and training programs and support.

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Equal Opportunity

Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this telephone number.

Job ID 2018-57383

Employment Type Full Time

Department Care Coordination

Hours / Pay Period 80

Facility St Johns Regional Medical Center

Shift Day

Location OXNARD

Optional Work Location US-CA-CAMARILLO

State/Province CA

Standard Hours 8:00 AM - 4:30 PM