Dignity Health Clinical Business Analyst - SR in Phoenix, Arizona


Dignity Health is one of the nation's largest health care systems. As of June 30, 2017, Dignity Health operated more than 400 care centers, including hospitals, urgent and occupational care, imaging and surgery centers, home health, and primary care clinics in 22 states, through its network of more than 9,000 physicians and more than 60,000 employees. Headquartered in San Francisco, CA, Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to those who are poor and underserved. In its fiscal year ended June 30, 2017, Dignity Health provided $2.6 billion in charitable care and services. More information on Dignity Health is available at.


Position Summary:

The Clinical Analyst II, under Population Health Management, coordinates and streamlines data generation, collection, and validation of information from various data siloes across the enterprise for incorporation into an enterprise data repository. Position requires understanding of large scale data manipulation, as well as understanding of statistical methods/tools and data integrity tools needed for validation of data sets. In addition, qualified candidates will need to communicate and validate requirements for changes to business processes, policies, and workflows within a matrixed organization.

Essential Functions:

  1. Interpretation and translation of data sources, data definitions, metrics, and analytics to influence practice behaviors and patient outcomes for clinicians within multiple levels of the organization

  2. Research and analysis theory, methods, and statistics, relational databases & analytics tools including descriptive and inferential statistical methods

  3. Customer engagement and management, both internal/external, to effectively leverage resources to deliver on analytics projects that are patient-centric and across the continuum of care delivery

  4. Effective coordination and collaboration with other informatics and business teams.Defines and manages the scope of a business solution to meet the goals of the organization. 

  5. Designs and implements analytical solutions to improve processes, measure clinical quality goals, and develop predictive models for patent and population specific goals

  6. Technical capabilities to extract and normalize data, along with understanding of data mining techniques including but not limited to predictive models, forecasting and model optimization

  7. Excellent preparation and delivery of executive reports skills that summarize the focus of the analytical activities to all levels of staff within the organization.

  8. Ability to lead organizational change by working in multi-disciplinary councils to enact enterprise level change.

  9. Supervision of personnel/resource to ensure optimum support for system-wide analytics and reporting 

  10. Establish analytics as a foundational pillar across the organization through education, publications, data governance

  11. Ability to work in a complex and matrixed team environment. 


  • Working effectively and cooperatively with others; establishing and maintaining good working relationships.

  • Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty

  • Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.


Minimum Qualifications:


  • 5+ years in healthcare setting; knowledge of business operations and in-house business systems; ability to understand IT projects and concepts as they relate to high-level business objectives, and ability to present those concepts to both IT and non-IT audiences in a concise and easily understandable manner; possesses a structured, process-oriented, problem solving mentality ; understands and employs fundamental concepts, practices, and procedures relating to report writing analysis and design; and possesses excellent written and verbal communication skills.


  • Bachelor’s Degree or equivalent professional experience required.

Special Skills

  • In depth knowledge and experience in computer use, EHR experience preferred

  • Skills in Microsoft Project, Word, Excel, PowerPoint, and Visio.

  • Understands and employs fundamental concepts, practices, and procedures relating to report writing analysis and design

  • Knowledge of business operations and in-house business systems required

  • Ability to understand IT projects and concepts as they relate to high-level business objectives, and ability to present those concepts to both IT and non-IT audiences in a concise and easily understandable manner

  • Possesses a structured, process-oriented, problem solving mentality

  • Excellent written and verbal communication skills

Preferred Qualifications:


  • Masters degree in healthcare related field, epidemiology, biostatistics, or MPH preferred

Special Skills

  • Knowledge of statistical programming programs such as R, SAS, STATA


  • Licensure/certification in in the areas of Rehab Services (Occupational, Physical or Speech Therapy), Respiratory Therapy, Pharmacy, case management, or Nursing preferred.

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Equal Opportunity

Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this telephone number.

Job ID 2018-61660

Employment Type Full Time

Department Population Health Management

Hours / Pay Period 80

Facility Dignity Health System Office

Shift Day

Location Phoenix

State/Province AZ

Standard Hours Monday - Friday (8:00am - 5:00pm)

Work Schedule 8 Hour