Dignity Health RSAM Platform Leader in PHOENIX, Arizona


Dignity Health, one of the nation’s largest health care systems, is a 22-state network of more than 9,000 physicians, 63,000 employees, and 400 care centers, including hospitals, urgent and occupational care, imaging and surgery centers, home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to the poor and underserved. In FY17, Dignity Health provided $2.6 billion in charity care, community benefit, and unpaid cost of government programs. For more information, please visit our website at. You can also follow us on and.


Position Summary:

Processes Information Security, Identity Management access requests and/or operational incident tickets of medium to high complexity. Follows established process for common requests and issues. Determines course of action on uncommon/unique requests. Performs intermediate and complex operational and trouble-shooting tasks related to access control, provisioning requests, network & endpoint-security-systems, and/or Security Risk Management processes. Proactively identifies and escalates incidents and operational performance concerns. May act as an escalation point for other InfoSec Analysts. Provides assistance and support as requested to Security Engineering, IDM Engineering, Network Engineering, and/or the ISIRT SOC.

  • Provides assistance and support as requested to Security Engineering, IDM Engineering, Network Engineering, Security Risk Management and/or Information Security Ops.

  • Proactively identifies and escalates incidents as well as operational performance concerns.

  • Manage workload, prioritizing tasks and documenting time, and other duties as directed by management.

  • Assists in Continual Service Improvement efforts by identifying opportunities for process improvement. Drives some process improvement efforts.

  • Pursue continuing education to grow and maintain knowledge of best practices, compliance requirements, threats and trends in information security, translating into operational action items, policies, procedures, standards and guidelines as part of the IT Security team

  • Act as a security advocate for IT operations team’s adherence to Dignity Health policies and industry best practices.

  • Participate in the collection and documentation of departmental knowledge artifacts, participant in the development and population of knowledge management and collaboration systems for the IT Security team.

  • Communicates technical information to team members and across the IT Organization.

  • Assists Management in identifying knowledge gaps and providing training to Analysts and Technicians in the IT Security Organization as directed.

  • Assists in development of training material.


Minimum Qualifications:

  • 3-4 years’ experience in related job area (information security, identity/access management, IT Audit, forensics/eDiscovery) required.

  • 2-4 years’ experience in programing or system/network operations and administration preferred.

  • Experience in Windows Office (Work, Excel, etc.) required.

  • Experience in UNIX/Linux OS and/or Cisco IOS preferred.

  • 1-2 years project management for minor projects experience preferred

  • 3-5 years risk management GRC experience in the healthcare/medical environment preferred

Preferred Qualifications:

  • Functional understanding of regulatory and compliance mandates, including but not limited to HIPAA, HITECH, PCI, Sarbanes-Oxley preferred.

  • Strong knowledge of healthcare environments preferred.

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Equal Opportunity

Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this telephone number.

Job ID 2018-49527

Employment Type Full Time

Department IT Security

Hours / Pay Period 80

Facility Dignity Health

Shift Day

Location PHOENIX

State/Province AZ

Standard Hours Mon-Fri (8-5 PM)