Dignity Health BH ADMIN SUPPORT REP in SACRAMENTO, California

Overview

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health – one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Responsibilities

The Behavioral Health Intake Representative position is the first point of customer service contact for clients, families and clinic visitors. The Behavioral Health Intake Representative interfaces with clients to perform all functions related to the arrival of clients including advising on appointment schedule status, the collection and updating of demographic/insurance information, the verification of eligibility, and the complete and accurate taking of messages for provider staffs/office staff. The Behavioral Health Intake Representative is the custodian of client charts and has the responsibility of preparing, maintaining, filing, protecting, retrieving and archiving as needed. The Behavioral Health Intake Representative also performs a variety of other clerical duties including data input, filing, and other office-related duties.

REQUIREMENTS:

-Some Medical Office experience in a front office setting.

-High School diploma or equivalent.

-Excellent interpersonal, organizational, and customer service skills are essential.

-Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.

-Knowledge of County Computer System must be acquired within the first three weeks of employment.

-Experience with multi-line phones/ACD phones preferred.

-Medical terminology preferred.

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Equal Opportunity

Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this telephone number.

Job ID 2018-48965

Employment Type Temporary

Department Office Services

Hours / Pay Period 80

Facility Dignity Health Medical Foundation

Shift Day

Location SACRAMENTO

State/Province CA

Standard Hours 5 am - 5 pm