Dignity Health Director Of Employee And Labor Relations in SANTA MARIA, California


Dignity Health, one of the nation’s largest health care systems, is a 22-state network of more than 9,000 physicians, 63,000 employees, and 400 care centers, including hospitals, urgent and occupational care, imaging and surgery centers, home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to the poor and underserved. In FY17, Dignity Health provided $2.6 billion in charity care, community benefit, and unpaid cost of government programs. For more information, please visit our website at. You can also follow us on and.


Position Title: Director of Employee and Labor Relations

Location: This position will cover our North Coast and Bakersfield facilities, including Mercy Bakersfield and Bakersfield Memorial Hospital in the Bakersfield area and Marian Medical Center in Santa Maria, French Hospital in San Luis Obispo, and Arroyo Grande Hospital in Arroyo Grande. The incumbent could live in either the North Coast or Bakersfield area.

Position Summary:

Serves as the principal area leader on all labor and employee relations matters and activities occurring within the service area. Partners with service area HR leaders to successfully implement system-wide initiatives and other assignments. Provides leadership to overcome the obstacles and challenges associated with implementing changes in a union environment and to navigate these challenges effectively.

Core Duties:

  • Oversees, manages and directs all employee and labor relations matters and activities within the Service Area. Provides prompt advice to supervisors, managers and directors on the full range of labor and employee relations matters. Utilizes influence skills to effectively position outcomes. Thinks ahead, rather than in an incident specific manner.

  • Collaborates closely with the Service Area Human Resources Leaders to execute, implement and oversee ongoing labor and employee relations activities and ensure they are consistent with the directives, strategy and policies established by the Human Resources Operations Leadership Council (HROLC) and other related councils.

  • Interprets collective bargaining agreements and policies while establishing and maintaining a collaborative relationship with business agents and/or representatives. Drafts proposals and counter-proposals and serves as spokesperson in bargaining at the facility and Service Area level. Looks for opportunities to improve inefficient legacy practices the improve efficiency, productivity and lower cost.

  • Conducts, directs, oversees and/or assists with employee investigations as needed and ensures consistency of employee corrective action. Provides guidance on and reviews responses to grievances filed by employees and/or labor representatives. Identifies trends and develops effective strategies to reduce grievances, disputes, or Unfair Labor Practices (ULPs).


Education and Experience:

  • Experience: Minimum of five (5) years of experience of increasing responsibility in employee and labor relations preferably in multi-union environment. Minimum of three (3) years of management experience.

  • Education: Bachelor's degree in Human Resources, Public Administration, Industrial/Labor Relations or closely related field


  • Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

  • Knowledge of the concepts, tools and techniques for effective listening and communicating; ability to apply these theories to receive, transmit and accurately interpret information and ideas to influence others in various situations.

  • Knowledge of the rights and obligations in the employee and employer relationship and ability to adhere to legal requirements when handling employee negotiations.

  • Knowledge of the rights and obligations for the employee and employer relationship and ability to adhere to legal requirements when handling employee negotiations in a unionized work force.

  • Knowledge of domestic and international laws governing employment, and the ability to interpret and take action on aspects of employment laws that impact the business.

  • Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

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Equal Opportunity

Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this telephone number.

Job ID 2018-59092

Employment Type Full Time

Department Employee & Labor Relations

Hours / Pay Period 80

Facility Corporate Service Center

Shift Day


Optional Work Location US-CA-BAKERSFIELD

State/Province CA

Standard Hours varies

Work Schedule 8 Hour