Dignity Health Access Care Rep II in STOCKTON, California


is a member of Dignity Health . The word "dignity" perfectly defines what our organization stands for, showing respect for all people by providing excellent care. St. Joseph's Medical Center, was founded in 1899 under the direction of the Dominican Sisters of San Rafael, is a not for profit, fully accredited, regional hospital with 395 beds, a physician staff of over 400, and more than 2,400 employees. Specializing in cardiovascular care, comprehensive cancer services and women and children's services including neonatal intensive care. St. Josephs is the largest hospital as well as the largest private employer in Stockton, California. Nationally recognized as a quality lead, St. Josephs is consistently chosen as the "most preferred hospital" by local consumers.


Position Summary:

Access Care Representatives pre-registers and registers patients presenting at the hospital for inpatient and outpatient services. Conducts patient/guarantor interviews, explains hospital policies, patient financial responsibilities and patient’s bill of rights. Facilitates the patient admissions flow, including activities such as; patient identification, identification of accurate demographics and insurance information, and collection of required signatures and documents. Provides information and answers questions about the Dignity Health Payment Assistance program. Collects co payments, and other patient liabilities. Enters the financial and admissions data into the hospital information computer system. Duties include handling credit card payments according to the Payment Card Industry Data Security Standards (PCI-DSS).



  • High School graduate or equivalent.

  • Proficient of computer input and skills.

  • Good communication and guest relation skills.

  • Typing 35 wpm required


  • Previous registration, insurance and medical office experience preferred.

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Equal Opportunity

Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this telephone number.

Job ID 2018-50066

Employment Type Full Time

Department Patient Registration

Hours / Pay Period 80

Facility St Josephs Medical Center

Shift Night


State/Province CA

Standard Hours As defined by the CBA and business needs. Every other weekend 2300-730