Dignity Health Clinic Supervisor in Ventura, California

Overview

About Pacific Central Coast Health Centers

Midway between Los Angeles and San Francisco reside the charming Central Coast communities of Santa Maria, San Luis Obispo, and Arroyo Grande. Here, the mission of Dignity Health can be found at Marian Regional Medical Center, French Hospital Medical Center, Arroyo Grande Community Hospital and Pacific Central Coast Health Center’s (PHC).

PHC organization was formed to provide the management, organizational and operational support for community clinics. The philosophy guiding PHC’s practice is to provide the ideal environment for health care delivery. The team approach to patient care is inherent in a group practice environment. Every employee of PHC is a team member who can affect patient care profoundly, either in a positive or a negative sense. Many patients, due to illness, are not at their best and there may be difficult management problems. Tact, understanding, support and patience are essential to a good patient-physician relationship. Each employee is encouraged to contribute toward this successful relationship.

Responsibilities

Position Summary:

Provides tactical leadership in order to maximize the effectiveness of all service delivery systems and financial performance, engages staff and cultivates a clinic culture that prioritizes humankindness and patient-centric care. Coordinates the day-to-day operational aspects of the clinic. Works closely with staff and providers to ensure that all fiduciary and clinic goals are met.

Principal Duties and Accountabilities:

  • Participates in work groups, teams, task forces and committees to support ongoing improvement in clinic operations. Provides value-added and productive input and expertise to drive continual improvement, support standardization and streamlining and to resolve ongoing patient care issues.

  • Supports the established processes and systems to enhance customer service by providing coaching to staff and ensuring a safe environment for patients, staff, providers and visitors, and operates clinic in compliance with all legal and regulatory requirements impacting areas of responsibilities.

  • Assists in determining the workload priorities to enable timely completion of tasks while monitoring work performance and supporting with training and coaching as necessary.

  • Assists in managing the revenue cycle and supports the management of supply costs, tracks inventory usage, using purchasing information management systems, including maintaining staffing levels that adhere to labor standards and effectively controlling staff premium pay.

Qualifications

Education and Experience:

  • High School Diploma or GED equivalent

  • Minimum of two (2) years experience in related field.

Special Skills:

  • Working knowledge of community clinic/health center operations.

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Equal Opportunity

Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this telephone number.

Job ID 2018-57720

Employment Type Full Time

Department Ob Clinic 2

Hours / Pay Period 80

Facility Pacific Central Coast Health Centers

Shift Day

Location Ventura

State/Province CA

Standard Hours Mon- Fri 8-5