Dignity Health Manager, Clinic Operations in Woodland, California


Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.


The Manager, Clinic Operations is expected to provide visionary leadership to maximize the effectiveness of all service delivery systems, financial performance. Engages staff and cultivates a care center culture that prioritizes humankindness and patient-centric care consistent with Dignity Health and the medical group's way and culture. Effectively manages all operational aspects of the assigned care center(s). Works closely with staff and providers to ensure that all fiduciary and care center goals are met. Proactively determines workload priorities through planning, coordination and managing staff and providers to meet the care center's administrative, operational and support requirements.

The Manager, Clinic Operations has a responsibility to safeguard patient health and financial information.


Minimum Qualifications:

  • Minimum of five (5) years of recent management experience.

  • Bachelor's degree in business, finance or healthcare administration or related field, or equivalent combination of experience and education.

  • Demonstrated ability to effectively lead productive, engaged teams and work with providers.

  • Knowledge of business and management principles, budget control and accounting principles, including capital budgeting, cost accounting, professional and patient billing; and ability to apply these principles to a health care environment.

  • Knowledge of or ability to learn the budgeting process, management reports, accounting, purchasing and patient billing systems.

  • Knowledge of computers, systems and software, including word processing, spreadsheet, data base, clinic information systems, electronic medical records, billing systems, and other application packages.

  • Health insurance knowledge of HMO, PPO and capitated risk plan contracts as they relate to providers and practices.

  • Previous out-patient practice & healthcare management experience.

  • Previous management experience in a union environment.

  • Prior managed care or integrated delivery systems experience.

  • Bachelor's degree in business, finance or healthcare administration or related field, or equivalent combination of experience and education. Master's degree in business, finance or healthcare administration or related field preferred.

  • Is a visible, results oriented, and nimble leader with a reputation of doing what it takes to get the job done while ensuring strong interpersonal relationships; puts the interests of the organization ahead of personal interests. Employs a style that is transparent, credible, and focused on relationship building, influence, conviction, innovation and integrity.

  • High degree of resilience, has a sense of urgency, is outcome driven and can thrive in an environment of rapid change while effectively managing pressure in a professional manner.

  • Excellent interpersonal and communication skills. Ability to express ideas effectively, both orally and in writing.

  • Ability to demonstrate Dignity Health's values and exercise tact and diplomacy in dealing with others.

  • Strong leadership and management skills to provide planning, coordination and direction to staff and ability to propose innovative solutions to challenges. Ability to effectively direct and motivate others.

  • Planning, problem-solving and critical thinking skills to anticipate, avert, or resolve issues in staffing, scheduling and task allocation.

  • Ability to be flexible to maintain continuity of programs while considering individual staff needs and goals.

  • Ability to work effectively and independently under pressure with a minimum of direction.

  • Ability to understand and implement the requirements of providing patient care within a highly regulated and constantly changing environment.

  • Ability to understand health care issues within a broad perspective, and to apply these issues to the care center setting.

Preferred Qualifications:

  • Master's degree in business, finance or healthcare administration or related field preferred.

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Equal Opportunity

Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this telephone number.

Job ID 2018-62616

Employment Type Full Time

Department Contact Center

Hours / Pay Period 80

Facility Woodland Clinic Medical Group

Shift Day

Location Woodland

State/Province CA

Standard Hours Salary Employee

Work Schedule 8 Hour